The Agreed Request processing time (CBO) is the time at which user requests are processed that are not related to incidents or downtime in the provision of the service.
Agreed time for processing requests
Other terms
All termsDisk shelves and media
October 16, 2023
NetApp Storage
October 16, 2023
Cisco ISR
October 16, 2023
Cisco ASA
October 16, 2023
Network equipment
October 16, 2023
Cisco packet tracer
October 16, 2023
IT support services
October 16, 2023
VMware ESXi
September 19, 2023
Dedicated server
September 19, 2023