Managed IT - a comprehensive service to support the operability and development of the client's IT services
Support of operating systems, DBMS, application servers
Configuring monitoring of IT services and backups
Infrastructure monitoring in 24/7 mode
Resolving incidents according to SLA
Managed IT is a service that allows the client company to transfer routine infrastructure management processes to ITGLOBAL.COM specialists
Managed IT is a service that allows the client company to transfer routine infrastructure management processes to ITGLOBAL.COM specialists
What business problems Managed IT solves
01
Managed IT will help in managing server infrastructure
servers, operating systems and applications. The service includes update and patch management, performance monitoring, and backup provisioning
02
The provider will provide ongoing technical support
The provider will provide ongoing technical support
Managed IT includes
Customize the log collection and analysis system
Logging and backups
Management of middleware
Customize and change the configuration
OS, server and database support
24-hour monitoring
Customize access rights
Advantages of Managed IT
01
Opportunity to develop business without being distracted by non-core tasks related to maintenance of own IT systems
02
Professional service from certified engineers
03
Reducing IT budget costs and employee workloads
04
Prompt response to incidents
05
Regular and timely updates
06
High availability
Why ITGLOBAL.COM
Support 24/7
from certified experts with in-depth knowledge of server operating systems of all families
Operative Scalability
we provide recommendations on how to optimize infrastructure to meet business needs
100% guarantee
on high SLA and financial compensation in case of unforeseen downtime
We leveraged GPU-based infrastructure for high-volume rendering and creative workloads. The facility’s reliability and cooling capacity supported high-density deployments without performance degradation. The ability to test the environment before full deployment was a major advantage.
Our VDI environment in the Kazakhstan facility allowed secure remote access without exposing sensitive financial data. The biometric access controls and enterprise-grade infrastructure aligned with our compliance requirements. Performance has been stable, and support response times have met our expectations.
We implemented Virtual Desktop Infrastructure (VDI) in Kazakhstan to support distributed teams and regional contractors. The centralized environment improved data security and reduced endpoint risks. Deployment was fast, and the redundant power architecture gave us confidence in uptime.
The GPU infrastructure provided consistent performance for CUDA-based workloads and inference pipelines. Latency for regional users improved noticeably, and the cost structure was more efficient compared to hyperscalers. The team handled local coordination, which simplified our international rollout.
We deployed GPU-accelerated infrastructure in Kazakhstan to support model training for regional data sets. The environment delivered stable performance, predictable compute capacity, and strong network reliability. Being able to scale GPU instances on demand without establishing a local entity significantly accelerated our expansion.
Handling large media files requires fast, reliable storage. The NetApp infrastructure allowed us to streamline rendering workflows and improve collaboration between teams. Performance gains were noticeable almost immediately
Our previous storage system struggled with increasing workloads. After migrating to a NetApp-based environment, we saw measurable improvements in performance and reliability. The solution is scalable and supports our production analytics without bottlenecks
Frequently Asked Questions
What is Managed IT?
What is Managed IT? It is a service that allows a client company to outsource routine infrastructure management processes to a provider
What is the usefulness of Managed IT?
Managed IT helps businesses save time and money by giving them the technical expertise and resources they need to better manage and optimize their IT infrastructure
Managed IT improves IT infrastructure security?
The service includes software to protect against cyber threats, such as a firewall. The provider also provides 24/7 support and access rights customization
Our customers
Managed IT.
Order a service
How Managed IT works
All updates and system changes are carried out upon prior agreement with the client. Support is provided by certified specialists with proven experience in the administration of relevant services.
We use the Icinga network monitoring system as the basic platform for managing client services. All IT workflows, including troubleshooting, are managed in the SimpleOne ITSM system.
We use the Icinga network monitoring system as the basic platform for managing client services. All IT workflows, including troubleshooting, are managed in the SimpleOne ITSM system.
Our toolkit
| 01 |
Application servers |
We approach compliance checks not only from a formal point of view, but also from a common sense approach, within the framework of global best practices.
|
| 02 |
DBMS |
We approach compliance checks not only from a formal point of view, but also from a common sense approach, within the framework of global best practices.
|
| 03 |
Operating Systems |
We approach compliance checks not only from a formal point of view, but also from a common sense approach, within the framework of global best practices.
|
What the tools allow
ITGLOBAL.COM
01
Based on the results of monitoring or user requests, incidents are promptly resolved, avoiding unplanned downtime
02
All events are recorded online and server availability and performance are monitored
03
Timely update of OS and supported software within one version: patches, fixes, Security Fix
04
Proactive remediation of incident threats
05
Making configuration changes on request
How we work
| 01 |
Provide a plan for the infrastructure reorganization that we recommend |
| 02 |
Plan the scope of work, agree on a responsibility matrix and budget Responsibility matrix and budget |
| 03 |
Signing SLA and contract |
| 04 |
We optimize the infrastructure and eliminate errors in coordination with the client |
| 05 |
We provide monitoring and support 24/7 |
Our customers
Managed IT.
Order a service
Our customers